Privacy Policy

At Tilak, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website www.tilak.co, make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

When you use our services, we may collect the following types of personal data:

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📋 Information You Provide:

• Full Name

• Email Address

• Phone Number

• Shipping/Billing Address

• Date of Birth (if required for personalized rituals)

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🌐 Information Collected Automatically:

• IP Address

• Browser & Device Type

• Pages Visited and Duration

• Referral Source

• Cookies and usage data

We implement industry-standard security measures to protect your data, including:
 

• Secure SSL encryption

• Restricted access to sensitive data

• Routine security audits and updates

• Secure third-party payment gateways (we do not store your card/payment details)

We may use trusted third-party providers for:

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• Payment processing (e.g., Razorpay, Paytm, Stripe)

• Shipping and logistics (e.g., Delhivery, BlueDart, Shiprocket)

• Email and communication (e.g., Mailchimp, WhatsApp Business)
   

These providers only receive the information needed to perform their service and are bound by confidentiality agreements.

We use cookies to:
 

• Analyze website traffic

• Understand user behavior

• Enhance shopping experience
   

You can control cookie settings via your browser. Disabling cookies may affect your browsing experience.

We retain your data only for as long as necessary:
 

• To fulfill the purpose it was collected for

• To comply with legal, tax, or regulatory requirements

• For ongoing customer service and order history

Depending on your location and applicable laws, you may have the right to:
 

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for data processing

• Opt out of marketing communications
   

To exercise these rights, email us at contact@tilak.co

Tilak’s products and services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If you believe a child has provided us data, please contact us for immediate deletion.

This Privacy Policy may be updated periodically. We will notify users of major changes via email or website notifications.

Last Updated: May 18, 2025

For any privacy-related questions, reach out to:

📧 Email: contact@tilak.co
📞 Phone: +91-7353512959
🌐 Website: www.tilak.o